FAQs

We team up with a trusted local partner in Bali who’s been crafting unforgettable tours since 2008.
Our guide isn’t just knowledgeable—he’s genuinely kind, approachable, and always ready to lend a hand. Whether it’s adjusting your itinerary, snapping the perfect photo, or sharing local insights with a smile, he goes the extra mile to make your journey smooth and memorable. With his warm personality and attentive care, you’ll feel more like a welcomed guest than a tourist.

We team up with a trusted local partner in Bali who’s been crafting unforgettable tours since 2008.

To make your booking process smooth and stress-free, Bali Go Easy offers a flexible Deposit + Balance payment option:

Secure your tour with a deposit, and pay the rest closer to your travel date.

• ✅ Deposit: Pay just 30% upfrontto confirm your booking
• ✅ Balance: Settle the remaining 70% at least 72 hours before your tour
• ✅ Easy Payment: Pay online via card, PayNow, or other supported methods
• ✅ Peace of Mind: Your booking is fully secured once the deposit is received

Prefer to customize your tour or need help with payment options? We’re always happy to assist.

Bali Go Easy Refund & Cancellation Policy

Full Refund
✔ Cancel at least 72 hours before your scheduled tour for a full refund.

No Refund
✘ Cancellations made less than 72 hours before the tour start time are non-refundable.

Custom Tours & Add-ons
⚠️ For bespoke itineraries or third-party bookings (e.g., ferry tickets, hotel stays), refund terms may vary and will be communicated at the time of booking.

How to Cancel
📧 Email us at hello@baligoeasy.com or cancel directly via your booking dashboard. Your cancellation is only confirmed once you receive an official email from us

You can book directly through our website using the booking form, or contact us via WhatsApp/email for personalized assistance.

We accept secure online payments through credit/debit cards, PayPal, and bank transfer. Cash payments can also be arranged for certain tours.

Yes, all our day tours include hotel pick-up and drop-off from most areas in Bali. Extra charges may apply for remote locations.

Absolutely! We offer private and customizable tours. You can add stops, change itineraries, or request special experiences.

Yes, all our tours include friendly, professional English-speaking local guides who ensure you have a smooth experience.